New 2024/25 brochures out now
New 2024/25 brochures out now!

Your quintessential guides to Asia and Beyond

Start Exploring

Order now
The Award-Winning Tour Specialist
0800 936 3998 Contact Us

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
Close
  1. Home
  2. About Us
  3. Reviews

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Thailand Highlights

Tuesday 13 Feb 2024
Overview Rating:
Our Service: Excellent
Very helpful in ensuring that everything I wanted which included an add on Cambodia elsewhere was delivered. Also certain discounts were applied that made the tour even more competitive. Both agents I have spoken to have been patient. The none refundable deposit is at a very reasonable rate . I feel they will will be well looked after.

Thailand Highlights

Monday 11 Dec 2023
Overview Rating:
Our Tour: Excellent
Really enjoyed the holiday from start to finish. The tour was all we expected and more and special note needs to be made to York our tour guide who did everything possible to ensure that everyone had a memorable journey and experienced the many aspects of Thailand. Thank you York. I have no hesitation in recommending this tour and Wendy Wu holidays.

Thailand Highlights

Saturday 09 Dec 2023
Overview Rating:
Our Service: Excellent
Excellent the toon to detail. And I like the fact that brochures beyond the next year are available earlier than most.

Thailand Highlights

Friday 01 Dec 2023
Overview Rating:
Our Tour: Excellent
Well looked after throughout and tour guide very helpful

Thailand Highlights, Vietnam Panorama

Monday 20 Nov 2023
Overview Rating:
Our Tour: Excellent
Comprehensive tours of both countries with excellent guides. Wendy Wu organisation of the whole experience as superb as ever, leaving me with nothing to think about except personal belongings and having a great time! I love that all meals and all entries are included, so the value of the tour is very good indeed. Excellent, patient, safe coach drivers and many opportunities to see and do so much.

Thailand Highlights

Thursday 04 May 2023
Overview Rating:
Our Service: Excellent
A wonderful trip to see the beauty of Vietnam and experience the friendliness of its people. Our guide, Wy, made sure that everyone in our group was looked after and had the best experience. I've come home with many special memories that will last a lifetime. From seeing life on the Mekong, scooters in Ho Chi Ming City and Hanoi, the blooms of Dalat, the vibrancy of Hoi An, the majesty of Hue, the wonder of Ha Long Bay, many historic sites both ancient and modern and so much more in between.

Thailand & Laos Adventure

Saturday 01 Apr 2023
Overview Rating:
Our Tour: Excellent
Excellent tour and brilliant guides. Only downsides, the hotel in Bangkok was too far away from any tourist sites and the atmospheric pollution there was dreadful. Any one with any respiratory issues would have real problems. I think that you should advise potential customers with these issues not to travel at the end at the end of the dry season when the farmers burn stubble in the dried out paddy fields. Otherwise, very enjoyable.

Thailand & Laos Adventure

Saturday 01 Apr 2023
Overview Rating:
Our Tour: Excellent
Comprehensive tour with knowledgeable guides. May be beneficial to have a bit more downtime.

Thailand Highlights

Tuesday 14 Mar 2023
Overview Rating:
Our Service: Good
It was overall a good experience. I booked the holiday I wanted fairly quickly. The agent Alexia was friendly and helpful..
Only negative point was, 3 days before speaking to the agent, I'd completed the online form, but did not receive any response. If we'd have found the holiday we wanted with another tour operator we may have gone ahead with them

Our Response

Sorry to hear that Christine, we'll check with our IT department to see what happened. Glad you got booked though and Alexia will be delighted to receive your feedback. Jimmy

Thailand & Laos Adventure

Wednesday 01 Mar 2023
Overview Rating:
Our Tour: Excellent
Excellent tour Well done Wendy Wu
Great itinerary, food,& guides.
amazing value

Thailand & Laos Adventure

Tuesday 28 Feb 2023
Overview Rating:
Our Tour: Good
Overall a very good holiday, guides were excellent and all arrangements worked well. The only suggested improvement was to the chosen hotels in Luang Prabang and Vientiane. Both were located too far away from the city centre and night life.

Our Response

Thanks for the feedback Stewart, I'll pass this over to our Product Team and let them know your thoughts. Jimmy

Thailand & Laos Adventure

Monday 27 Feb 2023
Overview Rating:
Our Tour: Good
The tour was very good and included a variety of experiences. Just a few small changes needed to make it excellent.

Thailand Highlights

Monday 20 Feb 2023
Overview Rating:
Our Tour: Excellent
As ever, an excellent tour with Wendy Wu. The local guide was fantastic - always looking after the people with mobility issues and arranging birthday treats. He was constantly organising to ensure that our holiday was the best it could be.

Thailand & Laos Adventure

Saturday 14 Jan 2023
Overview Rating:
Our Service: Excellent
Very Helpful, Easy to book, lots of advice & ideas
Thanks Wendy Wu

Thailand Highlights, Vietnam Panorama

Saturday 22 Oct 2022
Overview Rating:
Our Service: Excellent
Yet again outstanding service from Wendy Wu! Call answered quickly, all information given quickly and easily, minor tweaks made to a tour with no problem to meet my requirements.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • New Zealand leading Asia & Beyond Specialist
  • Over 26 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully IATA accredited and Allied TAANZ member
Don't just take our word for it
  • 5* Trip Advisor rating